Neas Privacy Policy

Neas (hereinafter referred to as "this application") attaches great importance to your personal information and gives you control over it. We will use powerful encryption technology to protect your privacy and establish strict policies to manage all data. When you access this application or before using the services we provide, you need to agree to the provisions of this policy on how we collect, use, store, and share your relevant information. If you do not agree to any content in this privacy policy, please immediately stop using or accessing our products and services. This privacy policy aims to assist you in understanding what information we collect, why we collect this information, and how you update, manage, export, and delete your own information.

1 How do we collect and use your information

The types of personal information collected by the functions of our products or services, as well as the rules for collecting and using personal information, are as follows:

(1) When we provide you with services for this application, we may collect, store, and use the following information:

•Information you provide: The relevant personal information you provide to us when logging into the account or using the services of this application, such as your name, phone number, etc. If you want to fully utilize the various sharing features we provide, you may also need to create a publicly displayed personal profile, which may include your name and photo.

•The shared information you provide to other parties through our services, as well as the information you upload, submit, store, send, or receive when using our services.

(2) When you log in and start using various services of this application, or when the application switches to the background to run, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will collect information about the services and usage methods you use and associate this information. This information includes: device information. We will receive and record information related to the device you use, device serial number, MAC address, device network information, and device location based on the specific permissions you have granted during software installation and use. To prevent malicious programs and prevent cheating, we will collect information on the applications installed or running processes on your device. Service log information. When you use products or services provided by our website or client, we will automatically collect detailed usage information of your services as relevant service logs. This includes your browsing, clicking to view and search for content, following and sharing information, publishing information, as well as IP address, browser type, carrier information, language used, access date and time. Please note that individual device information, log information, etc. are information that cannot identify a specific natural person's identity. If we combine this type of information with other information to identify a specific natural person's identity, or use it in conjunction with personal information, during the combined use period, this type of information will be considered personal information. Unless authorized by you or otherwise required by laws and regulations, we will anonymize and de identify this type of personal information.

(3) When you contact us or file a dispute resolution application, in order to ensure the security of your account and system, we need you to provide necessary personal information to verify your user identity. We may save your communication or call records and content for contacting you or helping you solve problems, or recording the solutions and results of related issues.

(4) You fully understand and agree that we do not require your authorized consent to collect your personal information under the following circumstances, and we may not agree to your requests for correction or modification, deletion, cancellation, withdrawal of consent, or request for information:

•Related to fulfilling obligations stipulated by laws and regulations;

•Related to national security and national defense security;

•Related to public safety, public health, and major public interests;

•Related to criminal investigation, prosecution, trial, and enforcement of judgments;

•For the purpose of protecting the significant legitimate rights and interests of personal information subjects or other individuals, but it is difficult to obtain your consent;

•The personal information collected is publicly disclosed by you to the public on your own;

•Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;

•Other situations stipulated by laws and regulations.

2 How do we use your information

We may use the information collected above for the following purposes:

(1) Providing services to you;

(2) When we provide services, we use them for authentication, customer service, security prevention, fraud monitoring, archiving, and backup purposes to ensure the security of the products and services we provide to you;

(3) Help us design new services and improve our existing services;

(4) Enable us to better understand how you access and use our services, in order to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or to respond to you and other users in other aspects;

(5) Provide you with advertisements that are more relevant to you to replace commonly placed advertisements;

(6) Evaluate the effectiveness of advertising and other promotional and promotional activities in our services, and make improvements accordingly;

(7) Perform software verification and upgrade services;

(8) When the application user has special requirements and provides specific services, the information needs to be provided to our affiliated companies, third parties, or other users;

(9) Other situations that are beneficial to the interests of users and operators of this application and do not violate any mandatory laws and regulations.

(10) Engage you in a survey about our products and services.

3 We promise

(1) We will not display personalized advertisements to you based on sensitive categories such as race, religion, sexual orientation, or health status;

(2) We will not share with advertisers information that can be used to identify you personally, such as your name or email address (unless authorized by you);

(3) We will not sell your personal information to any third party at any time or under any circumstances, and we will only use the information obtained under this agreement to the extent permitted by law. We will establish strict policies to protect your personal information. Unless authorized by you in advance or otherwise specified in this statement, we will not disclose or provide your personal information to third parties.

4 How to share, transfer, and publicly disclose your personal information

(1) Sharing

We will not share your personal information with companies, organizations, or individuals outside of our application service provider, except in the following circumstances:

• Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

• According to the requirements of the judicial authorities in accordance with the law, share your personal information with the public.

• Sharing with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for the legitimate, legitimate, necessary, specific, and clear purposes stated in this privacy policy. Authorized partners can only access the information they need to perform their duties and may not use this information for any other purpose.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

• Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

• When it comes to mergers, acquisitions, or bankruptcy liquidation, or other situations involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this policy. Otherwise, we will require the company, organization, and individual to seek your authorization and consent again.

(3) Public disclosure

To protect the personal and property safety of users or the public of this application and its affiliated companies from infringement, we may disclose your personal information, including related violations and measures taken by this application against you, with your consent in accordance with laws and regulations or relevant agreement rules of this application. We will only publicly disclose your personal information in the following circumstances:

• We may publicly disclose your personal information with your explicit consent or based on your voluntary choice;

• If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of this application, or

(4) In the following situations, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:

• Related to obligations stipulated by laws and regulations;

• Related to national security and national defense security;

• Related to public safety, public health, and major public interests;

• Related to criminal investigation, prosecution, trial, and enforcement of judgments;

• For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

• Personal information that you disclose to the public on your own;

• Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

5 How to update, change, export, and delete your information

(1) When using our products and services, you will be required to provide your true personal information. You are responsible for the authenticity, legality, validity, and completeness of the information you provide, and should update and maintain your personal information in a timely manner to ensure its authenticity, legality, and validity.

(2) You can delete your content or personal information from this application account by yourself, or request us to delete or modify the information. For example, if you want to delete your personal account, you can send an email contact@neas.com Contact us and raise your needs.

(3) In some cases, we may retain data for a limited period of time for legal purposes or legitimate business needs. We will do our best to ensure that the services of this application can protect information from accidental or malicious deletion. Therefore, if you delete certain content, it may take some time for us to remove its copies from our current and backup systems.

6 How do we protect your personal information

All of our application products have built-in powerful security features, and we have established strict information management policies, equipped with professional technical teams, and taken a series of reasonable preventive measures to protect your personal information from unauthorized browsing, disclosure, misuse, alteration, destruction, and loss, including:

(1) Use encryption technology to ensure the privacy of your data during transmission;

(2) Provide multiple security features to assist you in protecting the security of your account;

(3) Review our practices in collecting, storing, and processing information to prevent unauthorized personnel from accessing our system;

(4) All employees, contractors, and agents of this application who are required to access personal information due to the provision of services must comply with the strict confidentiality obligations stipulated in the contract, otherwise they may be punished or terminated.

7 How do we handle personal information provided by minors

We attach great importance to the protection of information about minors. We will only use or disclose personal data related to minors within the scope permitted by law, or with the consent of our guardians in accordance with local laws, or to protect minors.

If you are a minor under the age of 18, before using Neas software and related services, you should read and decide whether to agree to this personal information protection policy under the supervision and guidance of your parents or other guardians. The company protects the personal information of minors in accordance with relevant national laws and regulations.

If you are a child under the age of 14, we must seek consent from your parents (guardians) when collecting your personal information. If you wish to use our services, please inform your parents who should have a detailed understanding of this privacy agreement.

8 Data transmission

(1) We maintain servers all over the world, so the servers we use to process your information may not be located in your country or region. Data protection laws vary by country or region, and the level of data protection varies depending on the country or region. No matter where your information is processed, we will always adopt the protective measures described in this policy.

(2) After receiving a formal written complaint, we will contact the complainant. We will cooperate with the relevant regulatory authorities to resolve any complaints related to the transmission of your data that cannot be directly resolved by us and you.

9 Policy updates

(1) We may periodically modify and update this privacy policy. Regarding updates to the privacy policy, we will publish them in the form of notices and announcements in this application. You can access this application to check the latest version of the privacy policy. For significant changes, we will send you a solemn notice.

(2) Our privacy policy does not apply to products and services provided by third parties, such as products and services provided by third parties on this application, as well as other websites linked to our services. These products, services, or websites will have independent privacy policies to regulate them. Please refer to the corresponding policy provisions separately.

10 How to contact us

If you have any questions about this privacy policy and user privacy protection, you can provide feedback by sending an email: support@neas.com After receiving your feedback, we will reply to you within 15 working days.